Help & FAQ

Delivery is free on orders over ₹10,000. Below that, it's a flat ₹499.

Usually 5–8 working days. We'll share a tracking link as soon as your order ships.

Flat, in a 5-ply drop-tested box with corner guards and every part wrapped separately. Every shipment is insured.

Yes, within 14 days of delivery, as long as it's unused and in its original packaging. We'll arrange pickup.

Send us a photo within 48 hours of delivery and we'll ship a replacement part or product free of charge.

5 years on joints and structure. If a leg wobbles or a joint loosens under normal use, we fix or replace it.

Wipe with a dry or slightly damp cloth. Avoid direct sunlight and standing water. Re-tighten joints once a year.

Not at all. Most pieces take 5–15 minutes with the single tool included. Scan the QR code in the box for a video guide.